Privacy Policy

Introduction

Welcome to the Coolm website. We are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, https://thecoolm.com/ , or make a purchase with us. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information to provide you with the best possible experience. This includes:

• Personal Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit card or payment details, used solely to process your order.
• Usage Data: Information about how you interact with our Site, including your IP address, browser type, and device information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve the user experience and analyze our website traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders.
• Providing customer support and responding to inquiries.
• Personalizing your shopping experience.
• Sending promotional offers, updates, and other marketing information (if you have opted in).
• Analyzing website performance and making improvements.
• Complying with legal obligations and protecting our rights.

3. Sharing Your Information

We respect your privacy and will not sell or lease your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors who help us operate our Site, process payments, deliver products, or perform analytics.
• Legal Compliance: If required by law or to protect our rights, we may disclose information as necessary.
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These include:

• Access and Correction: You may request access to or correction of your personal information.
• Data Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
• Cookies: You may choose to disable cookies through your browser settings, although this may affect website functionality.

5. Security of Your Information

We implement security measures to protect your data, including encryption and secure data storage practices. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience and track usage. You may control or disable cookies through your browser settings, but this may affect the functionality of our Site.

7. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Coolm Customer Support
Email: [[email protected]]